Placed an order in Salla, but the sales invoice wasn’t generated in Enerpize?
- According to the integration mechanism between Enerpize and Salla, the order status in Salla must be ‘Completed.’ The order details will not be sent to Enerpize if it is recorded under any other status.
- Please review the order and ensure its status is ‘Completed‘ in Salla.
- If the sales invoice has not been received in Enerpize after changing the order status in Salla to ‘Completed,’ please contact the technical support team via the following link: ‘Contact Us.’