Setting up the SMTP Settings for Gmail emails

What is the SMTP?

Enerpize sends emails by default on behalf of its users through the email address “maildelivery@enerpize.com” to ensure successful delivery to the clients without them being returned or rejected by the email server.

If you prefer to add your original email to be the sender and receiver for all emails instead of sending through maildelivery@enerpize.com; you need to set up SMTP settings on the account.

• Usually, Gmail blocks or rejects any connection from an unknown SMTP protocol. Therefore, you need to authenticate our service platforms with your Gmail address to activate the mailing system within the Enerpize program.

1- Enabling the 2-Step Verification feature on your Google account

• If this feature is already activated on your account, you can directly proceed to the second step to activate “App Passwords” and retrieve the password for the Enerpize program.

1. Log in to your email address on Gmail.
2. Go to the following link: myaccount.google.com
3. Click on “Security” from the menu.
4. In the section for “Signing in to Google”, click on “2-Step Verifications”.
5. Click on the “Get Started” button.
   • The Google server might ask you to re-enter your account password at this stage.
6. Register the mobile number that will receive the verification code when activating 2-Step Verification.
7. Choose the appropriate method to receive the verification code, either a “Text Message” or via a “Phone Call”
   • You can click on the “Show more options” link to view other methods and ways to set up 2-Step Verification on your Google account.
8. Click on the “Next” button.
9. Enter the verification code sent to the registered mobile number.
   • Note: This step may vary depending on the chosen verification method in step number (7)
10. Click on “Turn On”.

• With that, the 2-Step Verification feature is activated on the account. The method chosen for verification will be displayed along with other methods, should you wish to activate more methods and different ways.

2- Enabling "Apps Passwords" on the account and creating a password for connecting the SMTP

1. Go to the following link: myaccount.google.com
2. Click on “Security” from the menu.
3. In the section for “Signing in to Google”, click on “App passwords”.
   • The Google server might ask you to re-enter your account password at this stage.
4. In the “Select app” field, choose “Other (Custom name)”.
5. Type the name of the application you want to connect with via SMTP (e.g., Enerpize).
   • There’s no requirement to write a specific name or in a specific manner. You have the freedom to write any text in the field, preferably indicative of the application you intend to use, nothing more.
6. Click on the “Generate” button.

• A popup window will appear containing the password that will be used in the connection process with the Enerpize program. Copy the password and continue with the SMTP settings configuration in Enerpize.

3- Setting up the SMTP Settings in your Enerpize account

1. From the main menu, click on “Settings”.
2. From the menu, click on “SMTP Settings”.
3. Check the box for “Send emails using my SMTP account”.
4. Fill in the fields as follows:
   • Sender Name: This is the name of the sender from within your account in Enerpize, and it is recommended to enter the name of your organization in Enerpize.
   • Email: Enter your Gmail address.
   • Main Password: Enter the password you copied from your Gmail account in the previous step.
   • SMTP User Name: Enter your Gmail address.
   • SMTP Server: Enter the Gmail hosting server, which is “smtp.gmail.com”.
   • SMTP Port: Enter the outgoing mail port number for the Gmail server, which is “465”.
5. Click on the “Save” button.